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Thanks EUKHOST!

I just thought I would write a quick thank you to the guys over at EUKHost.com.  I had been having some problems with adding HTML to my blog posts via Wordpress’ WYSIWYG editor, and couldn’t for the life of me figure out why.  I assumed it was a wordpress problem as it was te first time I had used version 2.2, but couldn’t even find anything vaguely related on Wordpress’ support forums, and didn’t get a response when I posted for help.

I couldn’t think what else to do, so I asked EUKHost’s support as a last resort.  Literally within seconds I had a response as follows:

Hello Andy,

The problem you were facing with the Wordpress application was due to the mod_security restriction on our servers which blocks PHP/HTML codes matching the rules in its patterns. I have now disabled the security module on your domain and you should not receive the error again and you can continue using WordPress normally.

Please feel free to contact us back if you need any further assistance.

Well, I was impressed.  Sure enough, it all worked fine and dandy.  Some may argue that the problem shouldn’t have occured in the first place, but it did, it was acknowledged and it was fixed.

For any of you having similar problems, the solution (without requiring to contact support) is to add the following to your blog’s .htaccess file:

<IfModule mod_security.c>
SecFilterEngine Off
SecFilterScanPOST Off
</IfModule>

Simple as that.  Considering my hosting only costs just under £100 per year for a reseller account, I wasn’t holding out for any sort of response - let alone such a speedy, effective one.  I have only recently been using EUKhost, but  so far so good and highly recommended!

To view their excellent value hosting packages visit EUKHOST (aff) or EUKHOST